Frequently Asked Questions
Q: Where can I buy Rally products? Can I buy directly from you?
A: Rally is a wholesale company only and we do not sell directly to the public. We are fortunate enough to have distributors and dealers around the globe. Please see our retailer list page to find the closest location to purchase Rally products. If you are having a problem finding locations near you please feel free to give us a call so that we may assist you.
Q: How do I get pricing information?
A: Our pricing information is not open to the public. To obtain pricing information you must have a dealer account open with us.
Q: How do I become an authorized dealer?
A: To become an authorized dealer of Rally products, you’ll need to place a minimum order and fill out the following application forms.
• Credit Application
• Trade Reference Application
California residents will be required to submit a California Reseller’s Permit.
Please give us a call at +1-305-628-2886 to obtain a Credit Application and Trade Reference Application. A customer service representative will be ready to serve you.
Q: How do I return an item I purchased through a Rally vendor?
A: Please have your purchase receipt ready and contact the Rally vendor where the item was purchased. Our vendors should be able to process your return as long as product qualifies for the return or warranty period.
Q: How can I find information about a product’s warranty?
A: For product warranty information, give us a call at +1-305-628-2886. Please have your purchase receipt ready so that we can determine the date of purchase. We will need to know the product’s part number which could be found on the product’s original packaging or on the purchase reciept. We will also need to know the place of purchase to help fulfill a warranty.
Q: How can I find all the latest information about new Rally products?
A: You can find all the latests information by checking back on our website. Or you can also join us on Facebook, Twitter or subscribe to our news email.